Terms of Service

Terms of Service

Overview


This website is operated by Petional. References to “we”, “us”, and “our” mean Petional.

By accessing our site, browsing, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree to these terms, you may not use our website or services.

We reserve the right to update these terms at any time. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Eligibility


By using our site, you confirm that you are of legal age in your jurisdiction. If you are a minor, you must have obtained consent from a legal guardian.

You may not use our site or products for illegal, unauthorized, or infringing purposes. You must not transmit harmful code, viruses, or malicious content. Violation of these terms will result in immediate termination of access to our services.

2. General Conditions


We reserve the right to refuse service to anyone at any time for any reason.

Your non-payment information may be transferred unencrypted across networks. Payment card information is always encrypted during transfer.

You may not reproduce, resell, duplicate, or exploit any part of our Service without our written permission.

3. Accuracy of Information


We strive to keep website information accurate but do not warrant that content, product descriptions, pricing, or availability is complete, error-free, or current.

We reserve the right to correct errors, update information, or cancel orders if needed.

4. Product & Pricing Changes


Product prices are subject to change without notice. We may modify or discontinue products or services at any time without liability to you.

We cannot guarantee color accuracy due to differences in device displays. We reserve the right to:

  • Limit sales quantities
  • Restrict sales to certain regions
  • Discontinue products at our discretion

5. Orders & Billing


We reserve the right to cancel, limit, or refuse any order, including orders suspected of being placed by resellers or dealers.

You agree to provide accurate, up-to-date billing and shipping information. You must update your details promptly to ensure successful order processing.

6. Third-Party Tools & Links


We may provide access to third-party tools and links. We have no control over these services and assume no liability for your use of them. You use third-party services entirely at your own risk.

7. User Content


Any comments, feedback, ideas, or submissions you provide to us may be used, edited, published, or distributed by us without restriction, compensation, or obligation.

You are solely responsible for content you post. You may not submit unlawful, offensive, false, or harmful material.

8. Personal Information


Your use of personal information is governed by our Privacy Policy.

9. Errors & Omissions


We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders affected by incorrect information without prior notice.

10. Prohibited Uses


You may not use our site to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Harass, harm, or discriminate against others
  • Transmit malware or interfere with site security
  • Collect others’ personal information without permission
  • Engage in spam, phishing, or unauthorized scraping

11. Disclaimer & Limitation of Liability


Our services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, error-free service.

To the fullest extent permitted by law, Petional shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or products.

12. Indemnification


You agree to defend, indemnify, and hold harmless Petional, its employees, and partners against any third-party claims arising from your violation of these Terms.

13. Severability


If any provision of these Terms is found unenforceable, the remaining terms shall remain in full effect.

14. Termination


We may terminate your access to the site at any time for violation of these Terms. Obligations incurred prior to termination shall remain in effect.

15. Entire Agreement


These Terms, together with our policies, constitute the entire agreement between you and Petional. No waiver of any term shall be deemed a further waiver of such term.

16. Governing Law


These Terms are governed by applicable laws, without regard to conflict of law principles.

17. Contact


If you have questions about these Terms of Service, contact us at:

support@petional.com