Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our independent site (the “Site”).

Personal Information We Collect

1. Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect data about the pages/products you view, the websites/search terms that referred you, and how you interact with the Site.

We collect this information using:

• Cookies: Data files placed on your device with an anonymous unique identifier. You can learn more about disabling cookies at http://www.allaboutcookies.org.

• Log files: Track actions on the Site, including IP address, browser type, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels: Electronic files to record your browsing activity on the Site.

2. Order Information

When you make or attempt to make a purchase, we collect your name, billing/shipping address, payment information, email address, and phone number (referred to as “Order Information”).

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

• Order Information: To fulfill your orders (process payments, arrange shipping, send invoices/confirmations), communicate with you, screen for fraud/risk, and send you product/service information (if you agree).

• Device Information: To screen for fraud (especially IP address), improve the Site, and optimize our marketing campaigns through analytics.

Sharing Your Personal Information

We share your Personal Information with third parties that help us operate the Site, such as our e-commerce platform and analytics tools (e.g., Google Analytics). You can review their privacy policies via their official links.

We may also share your information to comply with laws/regulations, respond to lawful requests, or protect our rights.

SMS/MMS Messaging Marketing

We will not share your SMS opt-in information with unrelated third parties. We may share it with vendors who assist in delivering our text messages (e.g., platform providers, phone companies).

We use cookies to track your shopping cart (including abandoned carts) to send reminder messages via SMS when applicable.

Behavioral Advertising

We use your Personal Information to send targeted advertisements. You can opt out via the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Digital Advertising Alliance: http://optout.aboutads.info/

Do Not Track

We do not change our data collection practices if we receive a Do Not Track signal from your browser.

Your Rights

• European Residents: You have the right to access, correct, update, or delete your personal information. We process your data to fulfill contracts or pursue legitimate business interests, and your information may be transferred outside Europe.

• California Residents: You have the right to opt out of the sale of your Personal Information at any time by emailing us at support@petional.com. We will not ask for reauthorization for 12 months after complying with your opt-out request.

Data Retention

We keep your Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under 18 years old.

Contact Us

For questions, complaints, or more information about our privacy practices, please contact us at support@petional.com.